First, Break all the Rules: Summary Review

This is a summary review of First, Break all the Rules containing key details about the book.

What is First, Break all the Rules About?

First, Break all the Rules offers solutions to better employee satisfaction with the help of examples of how the best managers handle employees. The authors discuss the fallacies of standard management thinking and how good managers create and sustain employee satisfaction. The book is a result of observations based on 80,000 interviews with managers as conducted by the Gallup Organization in the last 25 years.

Who is the author of First, Break all the Rules?

Marcus Buckingham is the author of two of the best-selling business books of all time, has two of Harvard Business Review's most circulated, industry-changing cover articles.

Curt Coffman, MBA, co-author of the bestselling book First Break All the Rules, what the world's greatest managers do differently (with Marcus Buckingham). Formerly, he served as Global Practice Leader of Employee and Customer Engagement at The Gallup Organization.

How long is First, Break all the Rules?

  • Print length: 272 pages

What genre is First, Break all the Rules?

Business, Leadership, Management

What are good quotes from First, Break all the Rules?

“People don't change that much. Instead of trying to put in what God left out, try drawing out what God left in!”

“The talented employee may join a company because of its charismatic leaders, its generous benefits, and its world-class training programs, but how long that employee stays and how productive he is while he is there is determined by his relationship with his immediate supervisor.”

“In most cases, no matter what it is, if you measure it and reward it, people will try to excel at it”

“Great managers play favorites and spend most of their time with their most productive people. Not because they discriminate, but because they deserve the attention and have so much to teach you.”

“You cannot learn very much about excellence from studying failure.”

“True individuality can be lonely.”

“MICHAEL: Maybe just this: A manager has got to remember that he is on stage every day. His people are watching him. Everything he does, everything he says, and the way he says it, sends off clues to his employees. These clues affect performance. So never forget you are on that stage.”

“As with all catalysts, the manager's function is to speed up the reaction between two substances, thus creating the desired end product. Specifically, the manager creates performance in each employee by speeding up the reaction between the employee's talent and the company's goals, and between the employee's talent and the customer's needs.”

“The world you see is seen by you alone. What entices you and what repels you, what strengthens you and what weakens you, is part of a pattern that no one else shares. Therefore, as Mr. Wilde said, no two people can perceive the same "truth," because each person's perspective is different.”

“...every time you make a rule you take away a choice and choice, with all of its illuminating repercussions, is the fuel for learning.”

― Marcus Buckingham and Curt Coffman, First, Break all the Rules

What are the chapters in First, Break all the Rules?

Chapter 1: The Measuring Stick
Chapter 2: The Wisdom of Great Managers
Chapter 3: The First Key: Select for Talent
Chapter 4: The Second Key: Define the Right Outcomes
Chapter 5: The Third Key: Focus on Strengths
Chapter 6: The Fourth Key: Find the Right Fit
Chapter 7: Turning the Keys: A Practical Guide

* The summary points above have been sourced and summarized from the book, Amazon, and other online publishers. The editor of this summary review made every effort to maintain the accuracy and completeness of any information, including the quotes, chapters, insights, lessons, and key takeaways.

Chief Editor

Tal Gur is an impact-driven entrepreneur, author, and investor. After trading his daily grind for a life of his own daring design, he spent a decade pursuing 100 major life goals around the globe. His journey and most recent book, The Art of Fully Living - 1 Man, 10 Years, 100 Life Goals Around the World, has led him to found Elevate Society.

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