Where Does it Hurt?: Summary Review

This is a summary review of Where Does it Hurt? containing key details about the book.

What is Where Does it Hurt? About?

Where Does it Hurt? by Jonathan Bush and Stephen Baker is a book that provides a fresh perspective on the healthcare industry and offers insights and strategies for improving the delivery and management of healthcare services. The book argues that the healthcare industry is in need of significant reform, and provides examples of innovative companies and entrepreneurs who are disrupting the industry and driving change. The authors draw on their own experiences as healthcare industry insiders to offer practical advice and solutions for addressing key issues such as cost, quality, and access to care. The book is written in an engaging and accessible style, and offers a unique perspective on one of the most important and complex industries in the world.

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In Where Does it Hurt?, the author calls for a revolution in health care to give customers more choices, freedom, power, and information, and at far lower prices. With humor and a tell-it-like-it-is style, he picks up insights and ideas from his days as an ambulance driver in New Orleans, an army medic, and an entrepreneur launching a birthing start-up in San Diego. In struggling to save that dying business, Bush’s team created a software program that eventually became athenahealth, a cloud-based services company that handles electronic medical records, billing, and patient communications for more than fifty thousand medical providers nationwide.

Summary Points & Takeaways from Where Does it Hurt?

Some key summary points and takeaways from the book include:

* Healthcare is complex: Healthcare is complex, with a wide variety of stakeholders including doctors, patients, insurers, government regulators, and more. Entrepreneurs who want to succeed in healthcare must have a deep understanding of the industry and be prepared to navigate the complex regulatory environment.

* Focus on value: The healthcare industry needs to focus on delivering value to patients, rather than just providing more services. Entrepreneurs who can figure out how to deliver better outcomes at lower costs will be the ones who succeed.

* Embrace technology: Technology can be a powerful tool in healthcare, helping to improve efficiency, reduce costs, and deliver better outcomes. Entrepreneurs who can leverage technology to create innovative solutions will be the ones who succeed in the healthcare industry.

* Think big: The healthcare industry is ripe for disruption, and entrepreneurs who can think big and develop innovative solutions to big problems will be the ones who succeed.

* Build partnerships: The healthcare industry is complex and interconnected, and entrepreneurs who can build partnerships with other stakeholders will be more likely to succeed. Collaboration between doctors, insurers, and other stakeholders can help to improve outcomes and reduce costs.

Who is the author of Where Does it Hurt??

Jonathan S. Bush is an American technology entrepreneur, best known as the cofounder and former chief executive officer of athenahealth, a Watertown, Massachusetts-based healthcare technology company founded in 1997.

Stephen L. Baker is an American journalist, non-fiction author, and novelist. He wrote for BusinessWeek for 23 years from the United States, Europe and Latin America. His first non-fiction book, The Numerati, published in 2008, discussed the rise of the data economy.

Book details

  • Print length: 224 Pages
  • Genre: Health Care, Nonfiction, Business

What are the chapters in Where Does it Hurt??

Chapter 1: The Reason I'm Here
Chapter 2: Launching a Starbucks for Birthing
Chapter 3: The Pivot
Chapter 4: Government (or, How My Cousin, the President, Almost Killed My Company)
Chapter 5: Tottering Titans
Chapter 6: The Crazy Ones
Chapter 7: Making Money with Primary Care
Chapter 8: The Medical Home in the Woods
Chapter 9: The Future of Technology in Health Care
Chapter 10: Software Wars
Chapter 11: More Disruption, Please
Chapter 12: Stark Choices
Chapter 13: Fast Data

What do critics say?

Here's what one of the prominent reviewers had to say about the book: "He advocates making medical records available to patients so that they can freely shop for affordable care from a pool of competing providers without the need of government intervention. Likely to find its way onto the Republican platform but worthy of serious consideration on its own merits." — Kirkus Reviews

* The editor of this summary review made every effort to maintain information accuracy, including any published quotes, chapters, or takeaways. If you're interested in enhancing your personal growth, I suggest checking out my list of favorite self-development books. These books have been instrumental in my own personal development and I'm confident they can help you too.

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Chief Editor

Tal Gur is an author, founder, and impact-driven entrepreneur at heart. After trading his daily grind for a life of his own daring design, he spent a decade pursuing 100 major life goals around the globe. His journey and most recent book, The Art of Fully Living, has led him to found Elevate Society.

 
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