Setting the Table: Summary Review
This is a summary review of Setting the Table containing key details about the book.
What is Setting the Table About?
"Setting the Table" is a book about the importance of creating a strong and inclusive culture in the restaurant industry to ensure success.
Setting the Table is a landmark work from one of our era’s most gifted and insightful business leaders. The author shares the lessons he learned developing the dynamic philosophy he calls Enlightened Hospitality. The tenets of that philosophy, which emphasize strong in-house relationships as well as customer satisfaction, are applicable to anyone who works in any business.
Summary Points & Takeaways from Setting the Table
Some key summary points and takeaways from the book include:
* Hospitality starts with empathy: Understanding customers' needs and wants is crucial for delivering exceptional service.
* Create a culture of hospitality: A company's culture shapes the way employees interact with customers. Encourage employees to treat customers like guests in their own home.
* Hospitality is a team sport: Collaboration between employees is key to delivering consistent, high-quality service.
* Lead with generosity: Leaders should model generosity and create an environment where employees feel valued and appreciated.
* Embrace change: Hospitality is an ever-evolving industry, and companies must be willing to adapt and change in order to stay relevant.
* Focus on the details: Small touches can make a big difference in the customer experience.
* Hospitality is a competitive advantage: Companies that prioritize hospitality can differentiate themselves from their competitors and build a loyal customer base.
* Hospitality is not just for restaurants: The principles of hospitality can be applied to any business, regardless of industry.
Who is the author of Setting the Table?
Daniel Meyer is a New York City restaurateur and the Founder & Executive Chairman of the Union Square Hospitality Group.
Book Details
- Print length: 336 pages
- Genre: Business, Nonfiction, Food
What is a good quote from Setting the Table?
Top Quote: “Business, like life, is all about how you make people feel. It’s that simple, and it’s that hard.” (Meaning) - Setting the Table Quotes, Danny Meyer
What do critics say?
Here's what one of the prominent reviewers had to say about the book: “Anyone in the hospitality industry would do well to consult ‘Setting the Table’.” — Wall Street Journal
* The editor of this summary review made every effort to maintain information accuracy, including any published quotes, chapters, or takeaways. If you're interested in furthering your personal development, I invite you to check out my list of favorite personal development books page. On this page, you'll find a curated list of books that have personally impacted my life, each with a summary and key lessons.
Chief Editor
Tal Gur is an author, founder, and impact-driven entrepreneur at heart. After trading his daily grind for a life of his own daring design, he spent a decade pursuing 100 major life goals around the globe. His journey and most recent book, The Art of Fully Living, has led him to found Elevate Society.
