What's the meaning of this quote?
Quote Meaning: This quote emphasizes the importance of providing a seamless and efficient service to customers. If a product or service is designed in such a way that customers do not face any issues or complications, they will be satisfied and may not need to reach out to customer service at all. This quote encourages companies to focus on making their products and services as user-friendly as possible, to ensure that customers have a positive experience.
Who said the quote?
The quote "The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works." was said by Jeff Bezos (Bio / Quotes). Jeff Bezos is an American entrepreneur and founder of Amazon, one of the largest and most successful companies in the world.
Tal Gur is an author, founder, and impact-driven entrepreneur at heart. After trading his daily grind for a life of his own daring design, he spent a decade pursuing 100 major life goals around the globe. His journey and most recent book, The Art of Fully Living, has led him to found Elevate Society.