What clients want more than anything is to know that we’re more interested in helping them than we are in maintaining our revenue source.
What's the meaning of this quote?
Quote Meaning: This quote highlights the importance of client-centricity in business. It suggests that prioritizing the needs and interests of clients over one's own revenue source is essential for building strong and meaningful relationships with clients. It emphasizes the importance of a customer-centric mindset, where understanding and addressing the needs of clients is the primary focus, rather than solely focusing on financial gains.
Who said the quote?
The quote “What clients want more than anything is to know that we’re more interested in helping them than we are in maintaining our revenue source.” was said in the book Getting Naked (Summary) by Patrick Lencioni. Patrick Lencioni is a bestselling author and business consultant known for his work on organizational health and team management.
* The editor of this interpretation made every effort to maintain information accuracy. This includes the source and any key ideas or meanings conveyed in it.
Chief Editor
Tal Gur is an author, founder, and impact-driven entrepreneur at heart. After trading his daily grind for a life of his own daring design, he spent a decade pursuing 100 major life goals around the globe. His journey and most recent book, The Art of Fully Living, has led him to found Elevate Society.