Value is not what you say it is; it is always what the buyer perceives it to be.
What's the meaning of this quote?
Quote Meaning: This quote highlights the subjective nature of value in any transaction or exchange. It emphasizes that the value of a product, service, or offering is not determined solely by the seller's perspective or claims, but rather by how the buyer perceives and interprets that value.
In any business interaction, the perception of value is shaped by the buyer's individual needs, desires, priorities, and personal context. What one buyer may consider valuable, another may not. Therefore, it is crucial for sellers to understand and align with the buyer's perspective to effectively communicate and deliver value.
The quote encourages sellers to shift their focus from simply stating the value of their offerings to understanding and empathizing with the buyer's perspective. By actively listening, engaging in meaningful conversations, and seeking to understand the buyer's unique needs and challenges, sellers can tailor their approach and messaging to address those specific concerns.
Effectively conveying value requires effective communication that resonates with the buyer's perception. Sellers must articulate how their product or service solves a problem, meets a need, or fulfills a desire in a way that aligns with the buyer's perception of value. This may involve highlighting key features, emphasizing benefits, providing evidence of past success, or demonstrating a clear return on investment.
Additionally, the quote implies that value is not a static concept but can evolve over time. As the buyer's circumstances change or new information becomes available, their perception of value may shift. Sellers need to adapt and continually demonstrate the evolving value proposition to maintain a strong relationship with the buyer.
Ultimately, this quote emphasizes the importance of understanding and respecting the buyer's perspective in determining value. It underscores the need for sellers to empathize, communicate effectively, and align their offerings with the buyer's perception of value. By doing so, sellers can establish trust, foster stronger relationships, and increase the likelihood of successful transactions based on shared understanding and perceived value.
Who said the quote?
The quote “Value is not what you say it is; it is always what the buyer perceives it to be.” was said in the book Smart Calling (Summary) by Art Sobczak. Art Sobczak is a sales trainer and author who helps sales professionals improve their skills and achieve their goals through his practical and effective techniques.
* The editor of this interpretation made every effort to maintain information accuracy. This includes the source and any key ideas or meanings conveyed in it.
Chief Editor
Tal Gur is an author, founder, and impact-driven entrepreneur at heart. After trading his daily grind for a life of his own daring design, he spent a decade pursuing 100 major life goals around the globe. His journey and most recent book, The Art of Fully Living, has led him to found Elevate Society.
